Shipping & Returns

PROCESSING & SHIPPING
Digital Items will be emailed to you within 3 business days of purchase, If you do not receive an email within this time please first check your spam/ junk folder or search our email address thescribblebox@gmail.com.
If you still have not received your email please contact us through the contact us page and we will get back to you as soon as possible.
Printed items will be sent within 14 business day from purchase.
Postage times may vary depending on your location.
Tracking numbers will be sent once your order is completed with instructions on how to track the item.
Customers will be updated via email if delays occur.
* please note processing and shipping times may vary during busy/ holiday periods.

RETURNS
We do not offer refunds on change of mind or digital items.
We do not refund for failure to read the Item Description, Processing terms or other Terms & Conditions.
Refunds will not be given if you have provided the incorrect details or spelling for your order. For this reason please recheck the details you have provided.
Refunds will be accepted on damaged items or mistakes made by the business providing proof of damage and within 15 business days from receiving your order.